Showing posts with label computer hang. Show all posts
Showing posts with label computer hang. Show all posts

Saturday, August 6, 2011

Windows Vista Hang/ Loop Start-up Screen Issue

Blogging late due to Windows Vista Hang @ Startup

I've had my laptop for 1 year and a half now and today, after realizing that the computer screen was frozen, I did what I usually do- a long press on the power button to reboot it.

And to add more to my disappointment, the damn thing didn't start up at all. But here I am now, grumbling and talking about it in my blog. So here were the steps I did that may or may not have helped in fixing it (It probably did help since I'm typing this now.)

So firstly, I left it for an hour to just to that annoying loopy screen as seen above.

ATTEMPT 1:

DRAT, no luck. I shut it down again and decided to try again by PRESSING F8 TO LOAD THE WINDOWS BOOT MANAGER


PRESSED TAB TO SELECT WINDOWS MEMORY DIAGNOSTIC tool and ENTER. The screen below appeared and I waited for it to be done. After the laptop restarted, the loopy screen appeared again. I left it for 30 minutes this time again for any sign of life form before I shut down the lappy to try SAFE MODE this time (which I should've tried first)


WHY CONSIDER DOING THE RAM TEST?

Because although there was a great possibility that this was only an operating issue. Some symptoms such as a computer hanging or not being able to load into the OS for a very long time could be because of an about-to-be defective RAM.

It actually occured to me in one of the laptops I tried to fix that the computer was not properly copying files when I transferred them for back-up and sometimes would need to be repetitively booted before the desktop screen would finally appear.

I thought it was an OS system issue as I could still find the Hard Drive and the RAM detected in the BIOS and that reformatting and reinstalling the OS would fix it until I got stuck midway during the installation even after several attempts. Just to eventually realize that the issue wasn't the hard drive nor the OS, it was a defective RAM. We usually expect when it's a hardware problem, the PC don't usually boot or would sound a series of beeps or present a blue screen of death, so discovering that it had been a RAM issue was not what I expected.


ATTEMPT 2:

After seeing the Asus Screen Start-up, I PRESSED F8 again which brought me back to the WINDOWS BOOT MANAGER. PRESSING F8 once again brought me to the ADVANCED WINDOWS MENU (bottom screen)


I SELECTED SAFE MODE and bore with the bottom screen for an hour before I finally decided to press the power button again. No luck. It was taking forever.

My phone camera sucks to death.

ATTEMPT 3:

I decided to use the REPAIR DISK OPTION found in my VISTA installer but I had doubts as my DVD-ROM no longer read disks. Luckily for me, last month I had bought a SAMSUNG EXTERNAL USB SLIM DVD WRITER.

Not all computer or laptops are set to consider USB drives (or REMOVABLE DRIVES) in their boot options so I had to PRESS ESC TO ENTER SETUP (some laptop would require the F2/F10 button or the DEL button to be pressed but mine was escape to enter SETUP)

All hail the great 2MP ... No, 1.2MP phone camera...WITH FLASH!!!

In the BIOS screen, I tabbed my way to BOOT and under BOOT DEVICE PRIORITY selected REMOVABLE DRIVE as my primary boot, made sure I saved the changes and exited the BIOS SETUP.


I PRESSED THE SHUT DOWN BUTTON AGAIN, made sure my EXTERNAL DVD WRITER was SECURELY AFFIXED ON MY USB PORT and waited for this screen.


As commanded, I PRESSED A KEY and WAITED FOR VISTA'S INSTALL SCREEN TO APPEAR (WHICH TOOK ABOUT 15 MINUTES OR SO BUT APPEARED NONETHELESS)

I CLICKED ON NEXT

SELECTED REPAIR YOUR COMPUTER

WENT TO STARTUP REPAIR

WAITED FOR IT TO FINISH HOPING IT'D WORK THIS TIME AND....

CLICKED ON FINISH. After restarting, the loopy screen appeared again but only for 5 minutes or so. I was relieved that I was able to see my desktop again. The first restart made the explorer.exe hang again but the second one is fine as I am currently finishing up this blog.
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Thursday, July 21, 2011

HP Compaq NX8220 Hang Issue

One of our laptops haven't been functional for a month. It's an HP Compaq NX8220 which is prone to CPU problems. We've had it fixed 2 times already but right now, it seems to look hopeless. I'm not good in fixing laptops since I tend to disregard little details in disassembling things so this is my first time opening the little baby. I got me some coffee and a helping hand from my Wabibear.

It's current issue is that the LEDs blink once, the screen is black and the computer doesn't even beep. People are lucky enough if the first solution can fix it

FIRST SOLUTION:
Perform a hard reset

If a PC suddenly fails to boot properly, you should perform a hard reset as the first procedure.
  1. Disconnect all peripheral devices and remove all USB devices and media cards. You want to test the computer not the accessories!
  2. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds .
  3. Reconnect the AC power adapter (but do not connect the battery), Press the Power button,Look for glowing LEDs near caps lock and num lock keys, and Listen for sounds of a disk drive and fan turning.
To further read about these steps. I included the link for that:

HP Notebook PCs - Troubleshootig No LED Lights Glow During Startup or Boot


SECOND SOLUTION: Either you go to a professional (which I do for Laptop issues) or if you have ample experience in CPUs and Laptop disassembling, you might as well check this video.



Uploaded by MrAlbi31 on Mar 9, 2011


Uploaded by MrAlbi31 on Mar 14, 2011


Uploaded by MrAlbi31 on Mar 28, 2011


Uploaded by MrAlbi31 on Mar 28, 2011


A manual is good if you tend to go offline and prefer reading more about the laptop's specs but the best way to do it (especially for a novice) is to watch a how-to video while opening the laptop.

Here's a link on the HP Compaq NX8220 documentation (this includes the Disassembling, Specs, Removal Procedures): PDF MANUAL

Another useful link I've searched for had a table of blinking codes which may just help in figuring out what issue the laptop may have.


The good thing about previous HP support is they give sufficient details on what to do and how to fix the laptop. They even provide images in their website so that the customer could easily follow the instructions. Just go here:

HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot



Unfortunately for me, I've done most of the troubleshooting steps I've researched about yet the laptop is still non-functional. It must be dying.

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